Tourism Training

Celmar Training Consult provides premium quality training in  Customer Care, Ethical Discipline and Management Styles.

Our unmatched training packages/modules are area-specific and are based on improving identified lapses or weaknesses in order to give cutting-edge service delivery.

Effective Tour Costing
Mastering Ghana’s Tourist Attractions
Practical Tourism and Hospitality Training for Industry Placement
Tour Guiding.
Tour Operation

Suitable for Tour Operators and Tour Guides (new entrants/practicing), New /Fresh Graduates in Tourism and Hospitality Industry.

Get to us for the fast-track practical solution.

PLACEMENT AND ORIENTATION FOR NEW GRADUATES IN TOURISM AND HOSPITALITY (3 days)

Many recent graduates come out of school with a clear focus on what to do.  But the reality is, there are many more who do not know what to do next, and still others, who somehow veer off their initial course to “do other things.” Either way, as a young graduate or job seeker, you will need experienced guidance and strategies to instil the confidence and direction so necessary in today’s highly competitive job market.

Our experience in the Tourism and Hospitality industry, and our work with recent graduates seeking to secure jobs in this lucrative field, reveals not only a lack of confidence, but also a great disconnect between industry requirements and their levels of appreciation. In fact, there are many instances where job seekers actually lack the practical appreciation of the careers in the very industry that they wish to enter.

This course is designed to break the barriers preventing successful entry and participation in the Tourism and Hospitality industry, and to provide you – the recent graduate or job seeker – with the skills to think and act in ways that will greatly enhance your chances of a successful and rewarding career in this sector.

Ideal client: New and job-searching graduates

Topics:

  1. SUBCONSCIOUS MIND: BREAKING THE YOKE (fear, shyness, etc.)
  2. BODY CLOCK MECHANISM: RECOGNITION AND TIME SCHEDULING
  3. PRACTICAL LEARNING TECHNIQUES
  4. CAREERS IN TOURISM AND HOSPITALITY
  5. WHERE AND HOW TO GET YOUR RESOURCE MATERIALS
  6. QUALITIES FOR SUCCESS IN TOURISM AND HOSPITALITY
  7. INTERVIEWING FOR AND LANDING THE JOB YOU WANT IN TOURISM

EFFECTIVE TOUR COSTING AND PRICING (3 days)

Tour costing aims at fulfilling the second objective of tour operation namely, making profit. It therefore is a critical aspect of the whole business of tour operation. Many operators however, have been grappling with costing, to the detriment of the business. Inappropriate costing can negatively affect the operations both at the level of the client and the operator. The tour may either be too expensive and therefore unattractive to the client, or it may be too cheap as to not bring in any good returns to the tour operator. Either way, the business is at risk of collapsing.

This detailed training module takes you through the essential rudiments that lead to mastery of costing. Our easy-style manner of approaching the subject promises to establish your confidence in costing your tours effectively.

Topics

  1. GETTING THE COST ELEMENTS/ITEMS CORRECT
  2. SHARED COST/INDIVIDUAL COST DICHOTOMY
  3. FIXED COST/VARIABLE COST DICHOTOMY
  4. CAPTURING INFLATIONARY ITEMS
  5. ESTIMATING THE NUMBER OF TOUR PARTICIPANTS
  6. MARK UP and PROFIT MARGINS
  7. TOURS AT BREAKEVEN POINT

TOUR OPERATION

Our comprehensive tour operation training course is designed to provide an easy-to-understand approach to mastery of the essential components of the business of tour operation. Tailored to meet the unique challenges of planning and management, you will gain the knowledge and insight to successfully design, implement and execute your own innovative and appealing tour packages. Of course, we will be happy to customize a program specifically created to meet the unique needs and objectives of your own particular business.

Ideal client: Practicing Tour Operators and new entrants into tour operating business

TOPICS

  1. The Tourism industry and structure
  2. Travel motivations
  3. Role and functions of the Tour Operator
  4. Package tours
  5. The Travel agent
  6. World time zones and the international time calculator
  7. Transportation
  8. Formulating the tourist product
  9. Tour accommodation
  10. Contracting with principals
  11. Tourist attractions in Ghana
  12. Planning tour itineraries
  13. Ecotourism concept
  14. Tourism generating markets
  15. Developing tour packages
  16. Tour brochure production
  17. Safety and security
  18. Tour costing
  19. Tour and travel legislation in Ghana
  20. Tour marketing
  21. Field trips

TOUR GUIDING SKILLS

Be part of our impeccable training in Tour guiding. If you are an undergraduate or polytechnic student in Tourism, or if you seek a career in tourism and are searching for a practical grasp of tour guiding, then our Tour Guiding Skills course is just what you are looking for.

This package though intensive, is tailored to suit your particular needs and circumstances. Get in touch with us for a customized, flexible arrangement.

Package includes sessions on

  1. NATIONAL AND CULTURAL KNOWLEDGE
  2. COMMUNICATION AND COMMENTARY SKILLS
  3. TOURIST ATTRACTIONS
  4. GUIDING TECHNIQUES
  5. PRACTICAL GUIDING

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Celestine

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